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1. Re: CY8CKIT-042-BLE pioneer board not being recognized by computer
user_242978793 Jan 2, 2017 6:27 PM (in response to CodyCook)Hold down the reset button SW1 one the board for 10 sec and it should reset the KitProg. Can you see the kit prog in the device manager of the windows System? What version of Psoc Creator are you using?
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2. Re: CY8CKIT-042-BLE pioneer board not being recognized by computer
CodyCook Jan 2, 2017 10:59 PM (in response to CodyCook)I pressed the reset button for 10 seconds. The device manager pops up and asks what I want to do with it. I am using psoc creator 4. However it still does not recognize the microcontroller in psoc creator.
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3. Re: CY8CKIT-042-BLE pioneer board not being recognized by computer
hima Jan 3, 2017 12:54 AM (in response to CodyCook)Can you try opening PSoC Programmer and upgrade the firmware Utilities->Upgrade Firmware
Thanks,
Hima
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4. Re: CY8CKIT-042-BLE pioneer board not being recognized by computer
CodyCook Jan 3, 2017 3:05 PM (in response to CodyCook)The "Upgrade Firmware" button is grayed out
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5. Re: CY8CKIT-042-BLE pioneer board not being recognized by computer
hima Jan 3, 2017 11:58 PM (in response to CodyCook)Can you attach the screenshot of the Device manager? Can you try manually to point the enumerated device to the KitProg.inf file available in the location :C:\Program Files (x86)\Cypress\Programmer\drivers\KitProg
Thanks,
Hima
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6. Re: CY8CKIT-042-BLE pioneer board not being recognized by computer
CodyCook Jan 4, 2017 3:29 PM (in response to CodyCook)Here is the picture of device manager. What lines of code do I need to change in the kitprog.inf file?
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error_6.png 8.0 K
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7. Re: CY8CKIT-042-BLE pioneer board not being recognized by computer
hima Jan 4, 2017 10:51 PM (in response to CodyCook)Hello You need not modify the kitprog.inf file, you will need to point the enumerated device to this .inf file. If you have doubts on how to update the driver, then please refer to any thirdparty websites (example: https://www.lifewire.com/updating-drivers-in-windows-7-tutorial-2619224) Thanks, Hima -
8. Re: CY8CKIT-042-BLE pioneer board not being recognized by computer
CodyCook Jan 7, 2017 7:44 AM (in response to CodyCook) -
9. Re: CY8CKIT-042-BLE pioneer board not being recognized by computer
hima Jan 8, 2017 8:36 PM (in response to CodyCook)Hello,
I just want to confirm the following points
1)Where you able to program the kit at any point of time? Are you facing this issue while trying to program the first time?
2)Please let us know if you have tried the step of pointing to .inf file mentioned in response#8 and response#6?
Thanks,
Hima
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10. Re: CY8CKIT-042-BLE pioneer board not being recognized by computer
CodyCook Jan 8, 2017 11:23 PM (in response to CodyCook)Yes. I have tried both steps. Should I try to get a replacement?
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11. Re: CY8CKIT-042-BLE pioneer board not being recognized by computer
hima Jan 9, 2017 12:00 AM (in response to CodyCook)Hello
Can you please confirm if you were able to program the kit earlier? Can you please try plugging the kit in another PC and check if it is working fine?
Thanks,
Hima
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12. Re: CY8CKIT-042-BLE pioneer board not being recognized by computer
CodyCook Jan 12, 2017 10:31 PM (in response to CodyCook)I have used it on another computer but it still does not work
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13. Re: CY8CKIT-042-BLE pioneer board not being recognized by computer
hima Jan 18, 2017 1:10 AM (in response to CodyCook)Hello
Then it might be some hardware issue with the Kit.
Thanks,
Hima
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14. Re: CY8CKIT-042-BLE pioneer board not being recognized by computer
amruthreddy021_2885156 Nov 7, 2017 8:50 AM (in response to hima)hello
i was using PSoC 4 ( 4200M - CY8CKIT - 044 ) for almost 2 months now. It was working fine. i was able to program it. But in between , when i tried to debug and program .. my pioneer board was not getting recognized. so i tried to press reset button for 15 seconds, and this solved the problem , this was a month ago.
today morning i was working on new project and when i tried to program it , the same problem occurreed. Pressing reset button for 15 seconds didnot help me this time.
please help me