Update Driver Software Error

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Anonymous
Not applicable

When I build the CyUSB3 driver and updated my device driver I got the following error:
"windows encountered a problem installing the driver software for your device windows 10"

   

How shall I solve this

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1 Solution
Anonymous
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Please try for this link: "http://www.cypress.com/knowledge-base-article/drivers-ez-usb-fx1-fx2lp-and-fx3-kba94413"

   

------------------------------------------------UPDATE--------------------------------------------------

Please download Fx3 SDK from given  Path and install.

install and bind driver from below path after SDK installation.

C:\Program Files (x86)\Cypress\EZ-USB FX3 SDK\1.3\driver

------------------------------------------------END----------------------------------------------------------

Else search for KBA94413 on our Website

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3 Replies
Anonymous
Not applicable

Please tell us about your Windows version, please provide a snapshot of system properties . Is it Redstone 1 (RS1)? 

   

Are you trying with the latest drivers? Please try with the attached drivers:  http://www.cypress.com/knowledge-base-article/drivers-ez-usb-fx1-fx2lp-and-fx3-kba94413 

   

Please make sure that you test on atleast one other Win10 PC (just to make sure that this error is not because of some Windows registery settings).

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Anonymous
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Hi

   

I'm attaching my system properties. I'm working on windows 10 and using the driver source(cyusb3_win10) for the same. 


Meanwhile, I can't open the link you provided. 

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Anonymous
Not applicable

Please try for this link: "http://www.cypress.com/knowledge-base-article/drivers-ez-usb-fx1-fx2lp-and-fx3-kba94413"

   

------------------------------------------------UPDATE--------------------------------------------------

Please download Fx3 SDK from given  Path and install.

install and bind driver from below path after SDK installation.

C:\Program Files (x86)\Cypress\EZ-USB FX3 SDK\1.3\driver

------------------------------------------------END----------------------------------------------------------

Else search for KBA94413 on our Website

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