CY8CKIT-044 problem with updating firmware

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MotooTanaka
Level 9
Level 9
Distributor - Marubun (Japan)
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Hi,

   

I've been trying to upgrade firmware of my CY8CKIT-044 from 2.12 to 2.18

   

but somehow I have not been able to do it.

   

I'm using

   

CY8CKIT-044,

   

PSoC Creator v4.0 Update 1

   

Bridge Control Panel version 1.16.0.2791

   

PSoC Programmer 3.26.0.2791

   

on Windows 7 Professional (64bit) with 8.00GB RAM

   

 

   

What I've been trying  is to follow the PSoC 101 Video Tutorial 10. I2C Receive  with CY8CKIT-044.

   

Previously I had no problem with CY8CKIT-042.

   

This time, after building/downloading the PSoC program,

   

I tried to connect it from Bridge Control Panel version 1.16.0.2791

   

and got following error message

   

===========
To update your firmware please close Bridge Control Panel and open PSoC Programmer.
Navigate to the Utilities tab and click upgrade firmware.

   

Failed on Close port!
===========

   

So I closed the Bridge Control Panel and opened PSoC Programmer 3.26.0.2791

   

It says 

   

"KitProg version Expecting 2.18, but found 2.12."

   

==========
This programmer is currently out of date.

   

To update the firmware please navigate to the
Utilities Tab and press the Update Firmware
button
==========

   

So I selected "Utilities" Tab and pushed "Upgrade Firmware" button.

   

==============
KitProg Version 2.12

   

Succeeded
Verifying...
Upgrading...
Initializing...
==============

   

The good news is that the process completed and green "PASS" is displayed.

   

The bad news is that the firmware version is still 2.12.

   

Question:

   

 Would someone teach me how I can update the firmware of CY8CKIT-044 from 2.12 to 2.18? 

   

 

   

Best Regards,

   

20-Jun-2017

   

Motoo Tanaka

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1 Solution
MotooTanaka
Level 9
Level 9
Distributor - Marubun (Japan)
First comment on blog Beta tester First comment on KBA

Dear Bob-san,

   

Thanks for your suggestion and the help of the Technical Support,

   

now I can use Bridge Control Panel with my CY8CKIT-044.

   

What was found is (at least in my environment),

   

Bridge Control Panel 1.16.0 which require the firmware version 2.18 does not work with CY8CKIT-044

   

​so I uninstalled the PSoC Programmer, this includes the Bridge Control Penal 1.16.0,

   

and downloaded  CY8CKIT044Setup_RevSA.exe from

   


< http://www.cypress.com/documentation/development-kitsboards/cy8ckit-044-psocr-4-m-series-pioneer-kit...>
 

   

and Installed the kit by running CY8CKIT044Setup_RevSA.exe.

   

Now the Bridge Control Panel is 1.13.0, which modestly  requires firmware 2.12,

   

and it is working fine with my CY8CKIT-044.

   

So as for this case, my problem is solved, I just wonder what I should do 

   

in case I encounter a board/MCU which requires newer Bridge Control Panel though.

   

moto

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8 Replies
Bob_Marlowe
Level 10
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First like given 50 questions asked 10 questions asked

I just tried the same with a -43 kit and it worked. I would suggest you to reboot your PC and try again with PSoC Programmer.

   

 

   

Bob

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MotooTanaka
Level 9
Level 9
Distributor - Marubun (Japan)
First comment on blog Beta tester First comment on KBA

Dear Bob-san,

   

Thank you very much for your suggestion and taking pain of trying it at your site.

   

Although I think I've done this (rebooting my PC) several times,

   

I've just rebooted my PC and connected my CY8CKIT-044

   

and Started the PSoC Programmer 3.26.0 (picture 1)

   

Then after dismissing the Warning! dialog, 

   

I selected the "Utilities" tab. (picture 2).

   

And selected the "Upgrade Frimware" button.

   

After a while, it reported "Firmware Update Finis..." and 

   

result was "Succeeded" 

   

Then the good old "Kit Prog Version 2.12" string was displayed. orz

   

IMHO, The PSoC Programmer has been doing its work OK,

   

but the firmware file referred is wrong (or old).

   

I wonder if is/are there way to verify the firmware and its version

   

which PSoC Programmer is referring?

   

Best Regards,

   

21-Jun-2017

   

Motoo Tanaka

   

   

   

   

 

   

 

   

   

   

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MotooTanaka
Level 9
Level 9
Distributor - Marubun (Japan)
First comment on blog Beta tester First comment on KBA

FYI, I have just uninstalled the PSoC Programmer 

   

and download PSoC Programmer and installed it again with "Complete" option.

   

And I tried to update the firmware... but in vain. 

   

moto

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Bob_Marlowe
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Level 10
First like given 50 questions asked 10 questions asked

Get in contact with Cypress directly: At top of this page select "Design Support -> Create a support Case"

   

 

   

Bob

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MotooTanaka
Level 9
Level 9
Distributor - Marubun (Japan)
First comment on blog Beta tester First comment on KBA

Dear Bob-san,

   

Thanks, I'll do that.

   

moto

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MotooTanaka
Level 9
Level 9
Distributor - Marubun (Japan)
First comment on blog Beta tester First comment on KBA

Dear Bob-san,

   

Thanks for your suggestion and the help of the Technical Support,

   

now I can use Bridge Control Panel with my CY8CKIT-044.

   

What was found is (at least in my environment),

   

Bridge Control Panel 1.16.0 which require the firmware version 2.18 does not work with CY8CKIT-044

   

​so I uninstalled the PSoC Programmer, this includes the Bridge Control Penal 1.16.0,

   

and downloaded  CY8CKIT044Setup_RevSA.exe from

   


< http://www.cypress.com/documentation/development-kitsboards/cy8ckit-044-psocr-4-m-series-pioneer-kit...>
 

   

and Installed the kit by running CY8CKIT044Setup_RevSA.exe.

   

Now the Bridge Control Panel is 1.13.0, which modestly  requires firmware 2.12,

   

and it is working fine with my CY8CKIT-044.

   

So as for this case, my problem is solved, I just wonder what I should do 

   

in case I encounter a board/MCU which requires newer Bridge Control Panel though.

   

moto

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Bob_Marlowe
Level 10
Level 10
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Fine that you got it working  Moto-san.

   

I am quite sure that Cypress will fix that issue in the next time.

   

 

   

Bob

   

PS: Google for "Mr. Moto"

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MotooTanaka
Level 9
Level 9
Distributor - Marubun (Japan)
First comment on blog Beta tester First comment on KBA

> PS: Google for "Mr. Moto"

   

LOL

   

moto

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