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WICED Studio Wi-Fi Combo

MiRo_263836
Contributor II

I have been trying to get the snip.email to work with the Quicksilver board.  No matter what RECIPIENT I try, I get Sending email….FAILED!  I changed the sending email account to my personal account (that why the SMTP server for mail.hover.com) which was what was recommend when I looked on the community to see if I could find an answer and that didn’t help.  There is not much information to go by to debug what the issue is. It is when it tries to to the wiced_smtp_send

    WPRINT_APP_INFO(( "Sending email ... " ));

    if ( wiced_smtp_send( &account, &email ) == WICED_SUCCESS )

    {

        WPRINT_APP_INFO(( "success!\n" ));

    }

    else

    {

        WPRINT_APP_INFO(( "FAILED!\n" ));

    }

Starting WICED vWiced_006.002.000.0072

Platform Quicksilver_EVL initialised

Started ThreadX v5.8

Initialising NetX_Duo v5.10_sp3

Creating Packet pools

WLAN MAC Address : B8:D7:AF:28:8E:9E

WLAN Firmware    : wl0: May 15 2018 19:39:17 version 7.15.168.114 (r689934) FWID 01-d6f88905

WLAN CLM         : API: 12.2 Data: 9.10.74 Compiler: 1.31.3 ClmImport: 1.36.3 Creation: 2018-05-15 19:33:15

Joining : MFR Arrow iPhone

Successfully joined : MFR Arrow iPhone

Obtaining IPv4 address via DHCP

DHCP CLIENT hostname WICED IP

IPv4 network ready IP: 172.20.10.3

Setting IPv6 link-local address

IPv6 network ready IP: FE80:0000:0000:0000:BAD7:AFFF:FE28:8E9E

Fetching time from the SNTP server. Kindly wait... Current time is: 2018-12-01T00:04:09.747000Z

Querying DNS server for mail.hover.com

Successfully retrieved SMTP server IP : 216.40.42.134

Sending email ... FAILED!

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1 Solution
RaktimR_11
Moderator
Moderator

Hi Mike,

I also have a normal gmail account I think. I can see the less secure apps option by following this sequence: Account > Sign-in&Security >

Apps with account access and then look for Allow less secure apps, you should be able to get it. In case the issue is still persisting, the best way to go about this is by looking at the failure code or going into debug mode

You can just check the return as shown below to pinpoint the exact error. If it is error 4, that means it has something to do with the way the e-mail clients' settings

res = wiced_smtp_send( &account, &email );

        WPRINT_APP_INFO(( "FAILED with %d!\n",res ));

View solution in original post

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11 Replies
RaktimR_11
Moderator
Moderator

Hi mroberts_arrowuser_249199259

You need to enable the access for less secure apps in your gmail settings as shown in the below picture.

pastedImage_1.png

Then the sending email should not fail. I checked with WS 6.2 and it returned success for me

Starting WICED vWiced_006.002.003.0001

Platform CYW943907AEVAL1F initialised

Started ThreadX v5.8

WICED_core Initialized

Initialising NetX_Duo v5.10_sp3

Creating Packet pools

WWD SoC.43909 interface initializing with US/0

In mgt_wifi_on

In wwd_management_wifi_platform_init

wiced_wifi_up

Checking MACRO

WLAN MAC Address : A4:08:EA:D9:C1:76

WLAN Firmware    : wl0: May 15 2018 19:39:17 version 7.15.168.114 (r689934) FWID 01-d6f88905

WLAN CLM         : API: 12.2 Data: 9.10.74 Compiler: 1.31.3 ClmImport: 1.36.3 Creation: 2018-05-15 19:33:15

MACRO not enabled

Joining : FYI

Successfully joined : FYI

Obtaining IPv4 address via DHCP

DHCP CLIENT hostname WICED IP

IPv4 network ready IP: 192.168.43.253

Setting IPv6 link-local address

IPv6 network ready IP: FE80:0000:0000:0000:A608:EAFF:FED9:C176

Fetching time from the SNTP server. Kindly wait... Current time is: 2018-12-04T06:41:44.752000Z

Querying DNS server for smtp.gmail.com

Successfully retrieved SMTP server IP : 74.125.24.108

Sending email ... success!

AxLi_1746341
Honored Contributor

Raktim Roy wrote:

Hi Mike,

You need to enable the access for less secure apps in your gmail settings as shown in the below picture.

But Mike is using mail.hover.com rather than gmail.

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RaktimR_11
Moderator
Moderator

Dear Axel,

I don't think the problem is with the SMTP server being mail.hover,com instead of smtp.gmail.com. The IP address is being successfully retrieved as per his log for hover as well. I just ran a quick test with my gmail ID and the fail message with error code 4 (Assumption from my end)  can be done away with after allowing access in my gmail settings. I am pretty sure something like this will be available in the security settings for Hover mail client which Mike has to enable.

MiRo_263836
Contributor II

I am not using gmail for either side and a colleague at Arrow in Denver had the same issue.   I will look to see if my Hover account has the allow less secure apps, but I don't think that this is the issue. 

I couldn't find where to allow less secure apps in my gmail account.  It keeps telling me that I need a G Suite account which I don't have. I just have a regular Gmail account.

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MiRo_263836
Contributor II

I just tried my Arrow Outlook365 email account and the sender and recipient.  Same error.  It gets through retrieving the smtp.outlook.com server IP and then gives me a FAILED! on send. I even tried turning the encryption off.

#define RECIPIENT     "mfroberts@arrow.com"

#define EMAIL_SUBJECT "Hello World! from WICED"

#define EMAIL_CONTENT "Hi, my name is WICED. Use me to add Wi-Fi to your embedded device!\n"

    /* Setup email account */

    account.email_address = "mroberts@arrow.com"; /* or use your email account    */

    account.user_name = "Michael Roberts"; /* or use your username         */

    account.password = "******************"; /* or use your password         */

    account.smtp_server = "smtp.outlook.com"; /* or select your SMTP server   */

    account.smtp_server_port  = 587; /* or select another port       */

    account.smtp_encryption   = WICED_EMAIL_NO_ENCRYPTION/* or WICED_EMAIL_NO_ENCRYPTION */

Starting WICED vWiced_006.002.001.0002

Platform Quicksilver_EVL initialised

Started ThreadX v5.8

Initialising NetX_Duo v5.10_sp3

Creating Packet pools

WLAN MAC Address : B8:D7:AF:28:8E:9E

WLAN Firmware    : wl0: May 15 2018 19:39:17 version 7.15.168.114 (r689934) FWID 01-d6f88905

WLAN CLM         : API: 12.2 Data: 9.10.74 Compiler: 1.31.3 ClmImport: 1.36.3 Creation: 2018-05-15 19:33:15

Joining : Ursaminor1

Successfully joined : Ursaminor1

Obtaining IPv4 address via DHCP

DHCP CLIENT hostname WICED IP

IPv4 network ready IP: 192.168.1.138

Setting IPv6 link-local address

IPv6 network ready IP: FE80:0000:0000:0000:BAD7:AFFF:FE28:8E9E

Fetching time from the SNTP server. Kindly wait... Current time is: 2018-12-04T16:19:39.587000Z

Querying DNS server for smtp.outlook.com

Successfully retrieved SMTP server IP : 40.97.161.34

Sending email ... FAILED!

MiRo_263836
Contributor II

There was a typo in my recipient email mfroberts@arrow.com which I changed to mroberts@arrow.com.  Same error.

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MiRo_263836
Contributor II

I figured out how to do this but it didn't fix my email project. For my colleague in Denver, it did fix the problem for him. I am getting his email.c code to compare.

RaktimR_11
Moderator
Moderator

Hi Mike,

I also have a normal gmail account I think. I can see the less secure apps option by following this sequence: Account > Sign-in&Security >

Apps with account access and then look for Allow less secure apps, you should be able to get it. In case the issue is still persisting, the best way to go about this is by looking at the failure code or going into debug mode

You can just check the return as shown below to pinpoint the exact error. If it is error 4, that means it has something to do with the way the e-mail clients' settings

res = wiced_smtp_send( &account, &email );

        WPRINT_APP_INFO(( "FAILED with %d!\n",res ));

View solution in original post

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MiRo_263836
Contributor II

I have it working.  It was the client account settings.  Thanks for the help.  I am going to try some things to see if I can get my hover mail account to work as well.

AxLi_1746341
Honored Contributor

Raktim Roy wrote:

I checked with WS 6.2 and it returned success for me

Starting WICED vWiced_006.002.003.0001

Is WICED 6.2.3.1 available now? Where to download it?

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RaktimR_11
Moderator
Moderator

I am on a nightly build in my PC. I checked with the community release 006.002.001.0002 as well. Exact same output.

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