Quicksilver (CYW43907) IoT Development Kit : The COM port is not showing the UART logs appear under Ports(COM & LPT).

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Anonymous
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The WICED board will appear under libusbK devices:

pastedImage_1.png

The COM port not appear under Ports(COM & LPT).

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1 Solution
PriyaM_16
Moderator
Moderator
Moderator
250 replies posted 100 replies posted 50 replies posted

Hello,

The device manager shows two interface for 43907. One under libusbK for the FTDI chip and another for USB serial debug.

pastedImage_0.png

Kindly uninstall the drivers for WICED USB JTAG PORT and WICED USB SERIAL PORT by right clicking and selecting Uninstall driver. Connect the board again and check the binded drivers. In case the board is not bound to correct drivers, browse your PC for drivers and choose the below option:

pastedImage_1.png

Further you can run the DPInst from WICED-Studio-6.2\Drivers\Windows\uart.

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1 Reply
PriyaM_16
Moderator
Moderator
Moderator
250 replies posted 100 replies posted 50 replies posted

Hello,

The device manager shows two interface for 43907. One under libusbK for the FTDI chip and another for USB serial debug.

pastedImage_0.png

Kindly uninstall the drivers for WICED USB JTAG PORT and WICED USB SERIAL PORT by right clicking and selecting Uninstall driver. Connect the board again and check the binded drivers. In case the board is not bound to correct drivers, browse your PC for drivers and choose the below option:

pastedImage_1.png

Further you can run the DPInst from WICED-Studio-6.2\Drivers\Windows\uart.