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WICED Studio Bluetooth

GHKC
New Contributor

hi sir/madam

we are using more than 3000 cybt343026 modules. but in 1000 modules are giving problem when reconnecting to module.

some times when we are trying to reconnect module not accepting the connection. please give me the solution.

thank you.

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1 Solution
AnjanaM_61
Moderator
Moderator

Hi HaGo_4718696 ,

Sorry, the information is not enough to figure out the issue.

1. Please let us know if you are getting any disconnect reason when trying to reconnect. For example, print the disconnect reason in connection down function call back  WICED_BT_TRACE( "connection_down %B conn_id:%d reason:%d\n", hello_sensor_state.remote_addr, p_status->conn_id, p_status->reason ); and let us know the results.

2. If you have any logs , please share.

3. Are you using CySmart mobile app or any custom mobile app?

4. One another thing you can check is : Please check if the device is bonded in mobile phone side and not bonded on module side. If then, please 'forget the device' from mobile phone and try reconnecting.

5. If possible please share the test code, peer mobile app details  and steps to reproduce the issue at our side.

Regards,

Anjana

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3 Replies
AnjanaM_61
Moderator
Moderator

Hello HaGo_4718696 ,

Please give us more details.

What is the peer device you are trying to connect ?

What is the disconnect reason on our module side , when you try to connect from the peer ?

Regards,

Anjana

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GHKC
New Contributor

hi madam

thanks for your response.

What is the peer device you are trying to connect ?

connecting with mobile(samsung on7)

What is the disconnect reason on our module side , when you try to connect from the peer ?

when we are passing data from mobile to module in middle any data mismatch  happen we are disconnecting from mobile after disconnecting  we are trying to connecting to module with same mobile.

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AnjanaM_61
Moderator
Moderator

Hi HaGo_4718696 ,

Sorry, the information is not enough to figure out the issue.

1. Please let us know if you are getting any disconnect reason when trying to reconnect. For example, print the disconnect reason in connection down function call back  WICED_BT_TRACE( "connection_down %B conn_id:%d reason:%d\n", hello_sensor_state.remote_addr, p_status->conn_id, p_status->reason ); and let us know the results.

2. If you have any logs , please share.

3. Are you using CySmart mobile app or any custom mobile app?

4. One another thing you can check is : Please check if the device is bonded in mobile phone side and not bonded on module side. If then, please 'forget the device' from mobile phone and try reconnecting.

5. If possible please share the test code, peer mobile app details  and steps to reproduce the issue at our side.

Regards,

Anjana

View solution in original post

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