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WICED Studio Bluetooth

hyhw_4628441
New Contributor II

Hi,

 

I have testing HID Device . But, i can not connected to bluetooth of my notebook on firstly connection.

its connection is down after 30 second when it connection is established.

in case of my cellphone, connection is working normally without cut off.

 

i have used default example hid source in SDK 6.2, trying connection in ClientControl.exe.

 

please, anybody help me.

 

thanks.

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4 Replies
SheetalJ
Moderator
Moderator

Hi @hyhw_4628441 ,

Would you please let us know the configuration of your notebook? Android/iOS version? 

If it is iOS, then there might be some configuration changes needed. We might need logs/HCI logs of the issue to debug further.

 

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kiyu_2154206
New Contributor

Configuration of my notebook is as below.

 

  1. Processor - Intel(R) Core(TM) i5-8250U CPU @ 1.60GHz 1.80 GHz
  2. RAM - 16.0GB
  3. System - 64Bit OS, x64 based processor
  4. Windows  Version - Windows 10
  5. Windows OS Build - 19041.867
  6. Windows Experience - Windows Feature Experience Pack 120.2212.551.0

 

case of Android / iOS, it working well. would you need information this cases?

 

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SheetalJ
Moderator
Moderator

Hi @kiyu_2154206 ,

Have you tried with WICED 6.4? I would suggest to test with WICED 6.4 once.

Also, this problem occurs only with the notebook or any other device? Please check with 3 or more devices and provide your observations.

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kiyu_2154206
New Contributor

it problem occurs SDK 6.4 too.

i have checked three of notebook, one of notebook is connected well without cut off.

others, occured problem when it first connection. and i have checked two of android, and one of iOS, but they have working well.

added log image, please refer to attached file as below.

 

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