usb driver installation and updation issue

Tip / Sign in to post questions, reply, level up, and achieve exciting badges. Know more

cross mob
Anonymous
Not applicable

hi im using max2084evkit i powerup the board usb detect as westbridge in unkown port. couldnt update the driver softwre can you help me

0 Likes
1 Solution
SrinathS_16
Moderator
Moderator
Moderator
1000 replies posted 750 replies posted 500 replies posted

Hello Chandran,

 

- Right click on the device in the device manager and select 'Update Driver Software'.

- Choose 'Browse my computer for driver software'.

- Choose 'Let me pick from a list of device drivers on my computer'. Click on 'Next'.

- Choose 'Have Disk'. Click on 'Next'.

- Browse to the following directory.

C:\Program Files (x86)\Cypress\EZ-USB FX3 SDK\1.3\driver\bin\<OS>\<Architecture>

and point to the cyusb3.inf file.

This directory will be present if the FX3 SDK is installed. Please refer to the below link for the same.

https://www.infineon.com/cms/en/design-support/tools/sdk/usb-controllers-sdk/ez-usb-fx3-software-dev...

- Choose the model name and click on 'Next'.

- If the PC prompts for a restart, choose 'No' and reset the device.

 

Best regards,

Srinath S

View solution in original post

0 Likes
4 Replies
RajathB_01
Moderator
Moderator
Moderator
250 replies posted 100 replies posted 50 replies posted

Hi Chandran,

Can you please specify what Cypress component is involved in this issue?

Regards,

Rajath

0 Likes
Anonymous
Not applicable

Hi Rajath,

Thanks for your fast response in that MAX2084 evkit,

CYUSB3014-BZXC placed.

Regards,

B.Chandran

On Tue, Jul 24, 2018 at 11:23 AM, rajath bhargav <

0 Likes
RajathB_01
Moderator
Moderator
Moderator
250 replies posted 100 replies posted 50 replies posted

Hi Chandran,

The device belongs to FX3 family, I will move the thread to Superspeed USB.

Regards

0 Likes
SrinathS_16
Moderator
Moderator
Moderator
1000 replies posted 750 replies posted 500 replies posted

Hello Chandran,

 

- Right click on the device in the device manager and select 'Update Driver Software'.

- Choose 'Browse my computer for driver software'.

- Choose 'Let me pick from a list of device drivers on my computer'. Click on 'Next'.

- Choose 'Have Disk'. Click on 'Next'.

- Browse to the following directory.

C:\Program Files (x86)\Cypress\EZ-USB FX3 SDK\1.3\driver\bin\<OS>\<Architecture>

and point to the cyusb3.inf file.

This directory will be present if the FX3 SDK is installed. Please refer to the below link for the same.

https://www.infineon.com/cms/en/design-support/tools/sdk/usb-controllers-sdk/ez-usb-fx3-software-dev...

- Choose the model name and click on 'Next'.

- If the PC prompts for a restart, choose 'No' and reset the device.

 

Best regards,

Srinath S

0 Likes