Dec 10, 2017
06:52 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Dec 10, 2017
06:52 AM
Dear sir,
We have a product use FX3 on the web camera. But we have a problem about video display. Our FX3 can display UVC on the Win10 PC side, but can't work on the Win7 OS (Black screen). We don't heva any idea for that. Could you help provide some commend to fix this issue? Thank you.
- Tags:
- fx3
2 Replies
Dec 11, 2017
09:41 PM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Dec 11, 2017
09:41 PM
Which endpoint are you using for streaming (BULK or ISOC)? What is the resolution you are trying to stream?
Dec 12, 2017
05:54 PM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Dec 12, 2017
05:54 PM
Hi Gary,
Please install BUS HOUND to capture USB log for debugging. In addition, please add debug print statements to help us locate the root reason.
Regards,
Philip