FX3 Streamer example passed typec hub transmission failed

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MaLi_3529141
Level 3
Level 3
25 replies posted 25 sign-ins 10 replies posted

We use CYUSB3KIT-001 to connect to TypeC HUB and encounter FX3 streaming media transmission failure problem.
A few transfers were successfully transferred at first, and then the transfer continued to fail.
Once the transmission fails, the transmission cannot be continued.
The same problem occurs bulk in and bulk out.

But using USB storage for transfer is successful.

We want to ask:
1. The reason for the transmission failure?
2. Is there any way to solve this problem?
3. What is the difference between Streamer and Storage transmission?

FX3+HUB Bulk in Fail.PNGFX3+HUB bulk out Fail.PNGS__28631043.jpg

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Hello Manu,

Please let me know if the same adapter (USB type B to Type A converter) is used to connect the USB Flash to Type C Hub.

I understand that the USB Flash drive (which generally comes with USB Type A connector) would be directly connected to the USB Hub without the adapter. Please confirm

As the USB link errors cause the problem, we recommend to used USB IF certified cables to connect the device (CYUSB3KIT - 001) to the  USB host via USB hub

Regards,
Rashi

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