I'm feeling a little out of my depth here as I'm a System Administrator rather than a seasoned Electronics Engineer, I hope this question makes sense...
I am trying to upgrade two machines, that each have several Cypress Westbrige devices attached to them, from Ubuntu 16.04 to Ubuntu 20.04. With Ubuntu 16.04, all devices enumerate correctly first as 04b4:00f3 and then go on to download their custom firmware, detach and reattach. However, with 20.04 I get the following errors:
Feb 23 12:05:47 master kernel: usb 1-6-port1: status 0101, change 0000, 12 Mb/s
Feb 23 12:05:47 master kernel: usb 1-6-port1: indicator auto status 0
Feb 23 12:05:47 master kernel: usb 1-6.1: new full-speed USB device number 3 using xhci_hcd
Feb 23 12:05:47 master kernel: usb 1-6.1: device descriptor read/64, error -32
Feb 23 12:05:47 master kernel: usb 1-6.1: device descriptor read/64, error -32
Feb 23 12:05:47 master kernel: usb 1-6.1: new full-speed USB device number 4 using xhci_hcd
Feb 23 12:05:47 master kernel: usb 1-6.1: device descriptor read/64, error -32
Feb 23 12:05:48 master kernel: usb 1-6.1: device descriptor read/64, error -32
Feb 23 12:05:48 master kernel: usb 1-6-port1: attempt power cycle
Feb 23 12:05:48 master kernel: usb 1-6-port1: not enabled, trying reset again...
Feb 23 12:05:48 master kernel: usb 1-6.1: new full-speed USB device number 5 using xhci_hcd
Feb 23 12:05:48 master kernel: usb 1-6.1: Device not responding to setup address.
Feb 23 12:05:48 master kernel: usb 1-6.1: Device not responding to setup address.
Feb 23 12:05:49 master kernel: usb 1-6.1: device not accepting address 5, error -71
Feb 23 12:05:49 master kernel: usb 1-6.1: new full-speed USB device number 6 using xhci_hcd
Feb 23 12:05:49 master kernel: usb 1-6.1: Device not responding to setup address.
Feb 23 12:05:49 master kernel: usb 1-6.1: Device not responding to setup address.
Feb 23 12:05:49 master kernel: usb 1-6.1: device not accepting address 6, error -71
Feb 23 12:05:49 master kernel: usb 1-6-port1: unable to enumerate USB device
Two other similar devices connected to this machine at 1-6.3 and 1-6.4 show identical errors.
I have tried:
- using 'uhubctl' to power cycle the ports of the 1-6 hub
- using 'uhubctl' to reset each of the ports on the hub
- adding the 'usbcore.autosuspend=-1' kernel parameter (after reading your KBA222372 - Trouble Shooting Guide for the FX3/FX3S/CX3 Enumeration)
- adding extra time for the device descriptor read with kernel parameter 'usbcore.initial_descriptor_timeout=10000' (10s rather than the default 5s)
- setting various combinations of 'usbcore.use_both_schemes' and 'usbcore.old_scheme_first' to change method the kernel uses to initialise USB device
Have any other users experienced similar problems Cypress FX3 based devices when running Ubuntu 20.04?
Thx
