CYUSB3014--BZXI chip not detected

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Anonymous
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Hi all, 

I am working on Cypress cyusb3014-bzxi chip. However when I connect it to the computer, I am unable to detect the device. It doesn’t show up anywhere in device manager also. Do I have to do something prior to connecting it with the computer ? I haven’t loaded my code into the chip yet since the device isn’t detected in the first place. Kindly let me know how to proceed ?

Thanks, 

Srivats

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Anonymous
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Please share your board design files (schematics in .pdf and layout in .brd format). You yourself can check if you are meeting the hardware design guidelines-please refer to "AN70707 - EZ-USB® FX3™/FX3S™ Hardware Design Guidelines and Schematic Checklist": http://www.cypress.com/documentation/application-notes/an70707-ez-usb-fx3-fx3s-hardware-design-guide... 

   

Will it be possible for you to share the USB hardware  protocol trace when you connect the device to the PC (it will record the USB bus events)?

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