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USB Low-Full-High Speed Peripherals

Anonymous
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        Hello, i use this cy7c68013a on a board i made, but when i connect it to pc i get "USB Device not Recognized. One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it." I tried the usb generic driver from cypress but i cant get a pid/vid from device manager as it says pid 0000 and vid 0000. could it be that the usb controller is not working?   
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Anonymous
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        check ur getting 12 Mhz at clock out   
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