control center problem with windows 10 and above

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gean_3054931
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Hello,

control center application for fx2lp is working fine with windows xp but its not working same with the windows 10.1 pro.is it driver issues?let me know.

regards,

geethanjali.

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1 Solution

Hello Geetha,

We are currently testing the same and it'll be released soon. We'll notify you when it is ready for release.

Best Regards,

Sananya

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KandlaguntaR_36
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25 solutions authored 10 solutions authored 5 solutions authored

Can you please elaborate what do you mean by Not working in Win 10.1 Pro?

What is the driver that the Fx2LP being bound in Win 10.1 Pro? Check the driver version in Windows Xp and Win 10.1 Pro?

hi  srdr,

             when we will run the control center  in windows xp the images are coming correctly but the same code in windows 10.1 pro images are jumbled  i have attached images both  .

please refer the images.IMG_20180628_161921.jpgjpeg_picture2.jpg

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Hello Geethanjali,

Please update the CYUSB3 driver to 1.2.3.20 on the Windows 10 PC. The driver comes along with the FX3 SDK.

http://www.cypress.com/documentation/software-and-drivers/ez-usb-fx3-software-development-kit

Best regards,

Srinath S

Hello shrinath,

after updating the driver also,the problem is same.

thanks.

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Hello Geethanjali,

- Can you please build the host application on the Windows 10.1 PC and run the application? Kindly, check this and let know if the problem still persists.

Best regards,

Srinath S

Hello shrinath,

we are building the host application on windows 10.1 PC only.

regards,

geethanjali.

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Hello shrinath,

whats wrong with windows 10 pro.?issue is same.

regards,

geethanjali.

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hello,

After updating driver for windows 10(),problem is same.but its work fine with windows xp and windows 7.is fx2lp/fx3 drivers supports for windows 10 pro. windows7.pngwindows10.pngwindowsXp.bmp

please find the below screenshots regadring windows details.

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Hello Geethanjali,

Cypress has not yet released the drivers for Win 10 RS4 (1803 Build). Kindly, test it on a Win 10 version below RS4 and check if it works fine.

Best regards,
Srinath S

hello shrinath,

we are getting 30 frames per second(361472 bytes per frame.) in windows xp.but in windows 7,we are getting 10 frames per second with same firmware,hardware and software.why it is failing some times.

we recieved 10 frames in both windows(i.e. 361472bytes) with defualt control center.

in windows xp,there will be 361472bytes between two consecutive hearder(MINDFLOW).

but in windows7,data between the header is varying (less than 361472bytes ,more than 361472bytes).

so what is the issue ?

regards,

geetha.

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Hello shrinath,

Cypress has not yet released the drivers for Win 10 RS4 (1803 Build). Kindly, test it on a Win 10 version below RS4 and check if it works fine.

->when we can get drivers for win 10 above RS4(1803 Build)?

regards,

geetha.

0 Likes

Hello Geetha,

We are currently testing the same and it'll be released soon. We'll notify you when it is ready for release.

Best Regards,

Sananya