Hello!
We have a design with an ultrascale+ MPSoC and a CYUSB3304-68LTXC.
After power up, the USB 3.0 Hub is only recognized with a chance of around 50%. After it's recognized after power up, everything works fine. Data transfer rates are really great (super speed) and everything works stable.
If the CYUSB3304-68LTXC USB 3.0 Hub is not recognized after power up, we can still use the USB 2.0 Hub part without any problems. If we set the CYUSB3304-68LTXC reset pin to low and high again, the USB 3.0 hub will also work fine. But that is no real solution for us because it have to work directly from first power up.
It's a strange behavior. The CYUSB3304-68LTXC should work together with the Ultrascale+ MPSoC.
Have somebody an idea or hint for me?
Best Regards,
Andre
Solved! Go to Solution.
Hi Andre,
Could you please let me know how you are connecting the upstream port to the host? If you have a receptacle and you are using a cable, then the SS TX and RX lines should not be interchanged.
Best Regards,
Sananya
Hi Andre,
-Could you please let us know if the hub is enumerating with an error or not enumerating at all when you say its not recognized?
-Is the Reset delay timing that you tried more than 5 ms?
-Would it be possible to attach a snippet of your schematics which includes HX3?
Best Regards,
Sananya
Hi Sananya,
Thanks for your reply.
Hi!
Do you have any idea what could cause this problem?
Best Regards,
Andre
Hi Andre,
Could you please let me know how you are connecting the upstream port to the host? If you have a receptacle and you are using a cable, then the SS TX and RX lines should not be interchanged.
Best Regards,
Sananya