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USB EZ-PD Type-C

tiq_4729871
New Contributor

Hi,

When I used EZ-PD Configuration Utlity to update firmware that I configurated,  window showed as screenshot below. I couldn't complete firmware upgrade.

How can I solve the problem? Does it mean I configurate wrong on the EZ-PD Configuration Utlity? What I configurated is sth about Source PDO in CCG3 NOTEBOOK.

Thanks.

112.png

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1 Solution
YiZ_31
Moderator
Moderator

Hi,

Can you remove the Chinese character in the path?  Make sure EZ-PD Config Utility have access to the generated config file. Or you can try it in another PC if it is possible.

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3 Replies
YiZ_31
Moderator
Moderator

EZ-PD Config Utility could not recoginze the firmware file if its path is too long. Could you reduce the length of path and try again?

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tiq_4729871
New Contributor

Hi,

I ready tried to reduce the length of path and put the path on the desktop of PC. But it doesn't work again.

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YiZ_31
Moderator
Moderator

Hi,

Can you remove the Chinese character in the path?  Make sure EZ-PD Config Utility have access to the generated config file. Or you can try it in another PC if it is possible.

View solution in original post

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