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I'm trying to use the EZ-PD Configuration Utility to view and change the settings on the CY4531 CCG3 EVK. I installed the software then connected a USB cable between the CY4531 USB micro B port and my PC. I also have the provided power adapter connected to the CY4531. I'm running Win 10.
When the EVK enumerates, the only new entries I can find the Device Manager are two "USB Serial Port" entries in the Ports section. One is COM18 and one is COM19. The VID and PID are 0x04B4 and 0x0005. Both devices show that they are working and there are no Unknown devices shown.
But in the EZ-PD Configuration Manager shows no devices connected: