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Currently I am using this version:
English | 100.84 MB | 10/09/2020 | |
English | 30.09 MB | 10/27/2016 |
And for the driver , I use Windows inbox driver because cannot find the driver in the software folder.
But when I try to update the firmware then has issue.
Solved! Go to Solution.
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ispn:39566:1:0
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l1:314:1:0
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Hi,
The Driver installer will be available in the following path,
C:\Program Files (x86)\Cypress\CY4500 EZ-PD Protocol Analyzer\1.0\EZ-PD Analyzer Utility
Please find a similar thread CY4500: Device detected in EZ-PD but can't update firmware for the reference.
Best regards,
Pranava
Pranava
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Hi,
The Driver installer will be available in the following path,
C:\Program Files (x86)\Cypress\CY4500 EZ-PD Protocol Analyzer\1.0\EZ-PD Analyzer Utility
Please find a similar thread CY4500: Device detected in EZ-PD but can't update firmware for the reference.
Best regards,
Pranava
Pranava
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Hi ,
I also looked into the folder C:\Program Files (x86)\Cypress\CY4500 EZ-PD Protocol Analyzer\1.0 ,
in the 1.0 folder, there was only one folder name "Updater". I tried several times and tried on other laptop still the same.
The analyzer was yellow bang in device manager.
Thanks
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Hi,
Installing CY4500 EZ-PD Protocol Analyzer EXE from https://www.cypress.com/documentation/development-kitsboards/cy4500-ez-pd-protocol-analyzer should install the following folders.
Can you please try redownloading the installer and select Complete installation when prompted for type of installation?
Best regards,
Pranava
Pranava
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Hi ,
I had retried with complete installation on my laptop and other laptop , still only see the Updater folder.
Thanks
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Hi ,
I got it. Thanks so much. Because I installed the utility first then the EXE file.
I have a question , what is the different between :
EZ-PD Protocol Analyzer Utility Windows
CY4500 EZ-PD Protocol Analyzer EXE
Because I install both so cause the issue, if only install the EXE file then everything is fine.
Thanks
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HI,
There is last issue ,
The EZ-PD analyzer utility not able to connect with the host.
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Hi ,
I SLOVED THE ISSUE .
SO only need to install the EXE file.
What is the utility app used for ??
Thanks
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Hi,
CY4500 EZ-PD Protocol Analyzer EXE
This installer installs all necessary drivers necessary for CY4500 kit. This also includes a Protocol Analyzer Utility with PD 2.0 decoding capabilities.
EZ-PD Protocol Analyzer Utility Windows
This is our new Protocol Analyzer Utility based on Java. This can also decode PD 3.0 packets. CY 4500 EZ-PD Protocol Analyzer EXE needs to be installed to get necessary drivers for the kit to work.
Best regards,
Pranava
Pranava