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If the FTDI USB to Serial drivers are installed correctly, this should work out of the box with little to no intervention required (FTDI drivers are in the SDK, look under /drivers/dpinst.exe)
If you are using the WICED Sense Eval board, then you will want to make sure that the Silicon Labs USB to Serial drivers are installed on your PC. This page has a link to those drivers: WICED Sense Table of Contents
If you want to continue this discussion, please create a new discussion here in the WICED Smart forums (you created this one as a comment on a document): WICED Smart Forums