CYUSBS234 USB-serial development kit cannot connect

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Anonymous
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Hi all,

   

 I just got a CYUSBS234 USB-serial development kit . At first, when I connect it and open the USB configure utility tool, this tool can detect the board.

   

 when I did some change like disable Manufacturing Interface etc, then the tool cannot detect the board. I make sure the board is power up.

   

 May i know if any way to restore it to factory setting?

   

Another question is I set the Manufacturer string and Product String, but use Cypress PID/VID, the USB is detected but it shows as "USB serial port". The Manufacturer  from the device manager is still Cypress. I want to change to my Manufacturer . May I know how to do that?

   

thanks

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4 Replies
Anonymous
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Hi,

   

To restore the default config settings, please refer sec 3.3.8 in the below document.

   

http://www.cypress.com/file/123346/download

   

Regards,

   

- Madhu Sudhan

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Anonymous
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when I connect the board to PC, the USB-serial configuration utility tool cannot select the device.

   

The device selection is grey out. Help!

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Anonymous
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anyone meet same problem? If I cannot select the device in the utility tool, I cannot restore to factory setting. My OS is win10.

   

The board is plug in and LEDs are turn on. I can see the serial port shown in device manager when board connects. But cannot select the board from utility tool.

   

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Anonymous
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Create a technical support case in Cypress.com and provide the details.

   

One of our Engineers will assist you with the issue.

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