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PSoC Creator & Designer Software

New Contributor II

Hi,

I am a software engineer in Shenzhen.

I am designing a product that uses the CY8CKIT-033A development board.

We have implemented the product features and are in mass production.

Now Apple upgrades the Authentication Coprocessor 2.0C to 3.0.

And from next year, 2.0C will no longer be available.

But, thhe iAP2 component do not support Apple Authentication 3.0 Coprocessor.

So, can you help me solve this problem?

BR.

Shide Lu

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1 Solution
Moderator
Moderator

Yes, we have local sales/FAE in Shenzhen.

Please find the contact details of Shenzhen office and distributor info from below links -

http://www.cypress.com/about-us/sales-offices

http://www.cypress.com/cypress-franchised-distributors

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5 Replies
Moderator
Moderator

Hi Shide,

Currently there is no schedule updating iAP2 component to support Apple Authentication 3.0.

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New Contributor II

Hi Fwan,

How can we get technical support?

Because we have a lot of products using this solution.

If this problem is not solved, we will lose a lot of products.

We can pay to get your technical support.

If you can, please contact me via Email:se001@jiayz.com

BR.

Shide Lu

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Moderator
Moderator

Hi Shide,

Whether you have any access to get contact with local Cypress sales/FAE or disty for reporting this request? I guess this feature may not be able to add just through tech support channel.

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New Contributor II

Hi Fwan,

Do you have a distributor or FAE in Shenzhen.China?

BR.

Shide Lu

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Moderator
Moderator

Yes, we have local sales/FAE in Shenzhen.

Please find the contact details of Shenzhen office and distributor info from below links -

http://www.cypress.com/about-us/sales-offices

http://www.cypress.com/cypress-franchised-distributors

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