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PSoC Creator & Designer Software

Len_CONSULTRON
Honored Contributor II

I recently upgraded my PSoC Programmer 3.24.2.  I started very consistently receiving the "Blue Screen of Death" when using the CY8CKIT-059.

After constructing a DoE here is the summary of the results:  

CY8CKIT-059
  Plugged in …
Power Mode Change"Blue Screen of
  death"
after Sign inbefore
  Power Mode Change
nonoSign offno
yesnoSign offno
yesyesSign offno
nonoLog offno
yesnoLog offno
yesyesLog offno
nonolockno
yesnolockno
yesyeslockno
nonoshutdownno
yesnoshutdownno
yesyesshutdownno
nonorestartno
yesnorestartno
yesyesrestartno
nonosleepno
yesnosleepno
yesyessleepYES
nonohibernateno
yesnohibernateno
yesyeshibernateYES
Len
"Engineering is an Art. The Art of Compromise."
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1 Solution
Len_CONSULTRON
Honored Contributor II

Here's an update:

I moved my CY8CKIT-059 to a Windows 10 Home system.

SW   

Win 10 Home  Version: 1803 OS build: 17134.285

Memory 4.0G 

  

KitProg USB-UART  CYPRESS 2.0.0.0

KitProg (1.2.3.3)  CYPRESS 1.2.3.3

PSoC Programmer  CYPRESS 3.24.2

PSoC Creator  CYPRESS 4.2  (not running in this DoE)

HW   

Intel Celeron 1017U @ 1.60GHz

  

CY8CKIT-059  CYPRESS Rev  B 1808SO15674

There appears to have NO issue of "Blue Screen" in any Power Mode change.

Len

Len
"Engineering is an Art. The Art of Compromise."

View solution in original post

3 Replies
Len_CONSULTRON
Honored Contributor II

Here is the specifics of my system:

SW   

Win 7 Pro Service Pack 1 

Memory 16.0G 

  

KitProg USB-UART  CYPRESS 2.0.0.0

KitProg (1.2.3.3)  CYPRESS 1.2.3.3

PSoC Programmer  CYPRESS 3.24.2

PSoC Creator  CYPRESS 4.2  (not running in this DoE)

  

HW   

i7-4910MQ Octal-core Intel

  

CY8CKIT-059  CYPRESS Rev  B 1808SO15674

Further DoE shows that disabling the KitProg USB-UART driver, "fixes" the "Blue Screen" issue.

CY8CKIT-059
  Driver…
Power Mode Change"Blue Screen of
  death"
NameEnabled
KitProg USB-UARTyesSleep or HibernateYES
KitProg USB-UARTnoSleep or Hibernateno
KitProg (1.2.3.3)yesSleep or HibernateYES
KitProg (1.2.3.3)noSleep or HibernateYES
Len
"Engineering is an Art. The Art of Compromise."
0 Likes
Len_CONSULTRON
Honored Contributor II

Here's an update:

I moved my CY8CKIT-059 to a Windows 10 Home system.

SW   

Win 10 Home  Version: 1803 OS build: 17134.285

Memory 4.0G 

  

KitProg USB-UART  CYPRESS 2.0.0.0

KitProg (1.2.3.3)  CYPRESS 1.2.3.3

PSoC Programmer  CYPRESS 3.24.2

PSoC Creator  CYPRESS 4.2  (not running in this DoE)

HW   

Intel Celeron 1017U @ 1.60GHz

  

CY8CKIT-059  CYPRESS Rev  B 1808SO15674

There appears to have NO issue of "Blue Screen" in any Power Mode change.

Len

Len
"Engineering is an Art. The Art of Compromise."

View solution in original post

DheerajK_81
Moderator
Moderator

I tried to reproduce your issue in Windows 10 and it doesn't occur. Must be some issue with Windows 7 Pro. Will try to test it. Glad that your issue has been resolved. Will update if I'm able to reproduce your error on Windows 7.

Regards,

Dheeraj

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