PSoC Creator 4.4 Installation/Uninstallation Issues

[DavideM]

Hi all,

few days ago I successfully downloaded and installed PSoC Creator 4.4. Yesterday, after some days of use, when I opened PSoC Creator the following error appeared:

So, I attempted to uninstall PSoC Creator but I couldn't proceed with the installation as the following error was thrown:

And I couldn't complete the uninstallation process. So, at the moment PSoC Creator 4.4 does not appear among the installed programs in the Control Panel, but in Cypress Update Manager I can still see it:

but when I click on "Uninstall", a network error appears and the process is not started.

Did anyone of you already experience such error? Do you have any idea on how to solve it?

I have PSoC Creator 4.3 up an running, but I would like to solve such problems with Creator 4.4. I'm using Windows 10 in a virtual machine on MacOS using Parallels.

Thanks and best,

Davide

[SampathS_11]

Hello Davide,

The issue you are facing, seems like an error in the installer file. Can you kindly

• Download the installer again
• Login as administrator, or run the installer as administrator

As an additional resource, please refer to this KBA: Troubleshooting PSoC® Creator™ Issues - KBA217546.

Best regards,

Sampath Selvaraj

[DavideM · Accepted solution]

Dear Sampath,

thanks for your reply. A file inside the PSoC Creator 4.4 installation folder was corrupted (I don't know why), so I had to run chkdsk /f C: in order to fix that. After checking the disk, I was able to install PSoC Creator 4.4 and everything is now working.

Davide

[Rakshith]

Hi Davide, 

Thank you for sharing the solution with the community!