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PSoC Creator & Designer Software

Contributor II

Hi,

I just found out that Creator will crash after a while when Visual Studio 2019 is open at the same time.

Has anyone experienced this as well?

Fred

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1 Solution
Moderator
Moderator

Yes, this is a known issue which occurs rarely and is hard to reproduce. Please find more information here: PSoC Creator May Crash when Run Concurrently with Visual Studio on Windows 10 - KBA226098

Regards,
Dheeraj

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6 Replies
Esteemed Contributor

Dear Fred-san,

I tried with Windows 10 64bit

(1) First after starting PSoC Creator I started Visual Studio 2019... Updater started >_<

000-installer-started.JPG

(2) After installing the update, I created a new project in Visual Studio 2019 (about 14:05)

001-Started.JPG

(3) Then I typed a place holder c++ source... and compiled (14:20)

002-after_a_while.JPG

(4) Just in case, I brought PSoC Creator to the front and rebuilt my project (14:22)

003-PSoC_Creator.JPG

(5) Right now, it's about 14:26 and PSoC Creator is gone !? (14:26)

004-PSoC_Creator_is_gone.JPG

So,  my first trial verified what you asked.

Best Regards,

18-Oct-2019

Motoo Tanaka

Esteemed Contributor

Dear Fred-san,

I tried another run, this time I started Task-Manager to see the load

and let a screen capture application to record desktop screen shot every minutes.

WS000002.JPG

WS000022.JPG

WS000052.JPG

WS000068.JPG

WS000134.JPG

After more than two hours, both application are still alive.

I have not been able to reproduce the crash of PSoC Creator this time.

Best Regards,

18-Oct-2019

Motoo Tanaka

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Contributor II

Hi Motoo,

It would seem that it's related to building a project in Visual Studio while PSoC Creator is open.

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Esteemed Contributor

Dear Fred-san,

As the KBA Dheeraj-san pointed, the safest approach must be

Workaround: Cypress recommends that you use only one IDE at a time.

In my second round test, I was running the Task-Manager and switched between IDEs

and built both project rapidly but could not re-produce the problem.

So the interference of the task-manager might pacified the symptom a little.

But if you don't want to take a chance,

using only one IDE at a time seems to be the only suggested method for the time being.

Best Regards,

23-Oct-2019

Motoo Tanaka

Moderator
Moderator

Yes, this is a known issue which occurs rarely and is hard to reproduce. Please find more information here: PSoC Creator May Crash when Run Concurrently with Visual Studio on Windows 10 - KBA226098

Regards,
Dheeraj

View solution in original post

Honored Contributor

Hi,

Dheeraj and Motoo are correct regarding the KBA.

It should be noted that Visual Studio 2019 is now at 16.3.6.   I received two update notifications within one week.  Maybe they fixed the issue.

Len

Len
"Engineering is an Art. The Art of Compromise."
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