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PSoC Creator & Designer Software

ChaoHaiM_11
Employee

Dear Sir,

I installed PSoC Creator 4.2 IDE on my new notebook,

Environment:

PSoC Creator  4.2 (4.2.0.641)

Culture: English (United States)

OS Version: Microsoft Windows NT 10.0.17134.0

CLR Version: 4.0.30319.42000

Installed CyInstaller Products:

CMSIS-DAP Driver V17

CySmart 1.3

Peripheral Driver Library 3.0.1

Peripheral Driver Library 3.0.3

Peripheral Driver Library 3.0.4

Peripheral Driver Library 3.1.0

PSoC Programmer 3.27.3

PSoC Creator 4.2

Loading any PSoC6 example project, build/run is normal, but when trying to modify the clock configuration (Design Wide Resources->Clocks) failed.

pastedImage_0.png

Likes the picture above, default FLL is 100M, i modified to 50M then clicked "OK" button and close the window, nothing(FLL, Clk_HF0 etc.) was changed. Re-open this Edit Clock window, the FLL is still 100M. And i found all the options (both Source Clocks page, FLL/PLL page, High Frequency Clocks page, Miscellaneous Clocks page) cannot be modified. Other items in DWS such as Pins, Interrupts, System etc. are normal!

I have tried to re-install the Creator tool several times, but the problem was the same.

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5 Replies
Roy_Liu
Moderator
Moderator

This is strange, I guess nobody have been suffering this issue. Are you installed Creator at the default folder - C:\Program Files (x86)\Cypress\PSoC Creator?

Also, check if prerequisites softwares are installed on your PC:

pastedImage_0.png

Roy Liu
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ChaoHaiM_11
Employee

Roy,

Yes, default folder. I actually installed it normally on another notebook; the same way, but failed on this one.

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Roy_Liu
Moderator
Moderator

If the prerequisites softwares are installed too. Need to check with Cypress software team.

Roy Liu
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ChaoHaiM_11
Employee

Re-installed the OS system. The issue is fixed.

Thanks all.

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SaraLeslie
Community Manager
Community Manager

We are so glad the community helped solve this problem! Please take a moment to log back in and mark helpful/correct answers to reward other members who helped you. Best Regards, Sara

Community Manager
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