CY8CKIT-050 - missing crystal issue ?

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Anonymous
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Hello,

   

I purchased CY8CKIT-050 dev kit and when trying to use USBFS component I found missing crystal and 2 capacitors on my dev kit board.  Here is the list of missing components:

   

Y3 - CRYSTAL 24.000MHZ 20PF SMD

   

C30,C31 - CAP, CER, 22 pF, 50V, 5%, COG, 0603, SMD

   

Is this how it should be? I checked the product photos and it is missing nowhere.

   

Please advise me what to do - I guess I have received unfinished board.

   

Tomas

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2 Replies
Anonymous
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Hi Thomas,

   

first accept my apologies on behalf of Cypress, that really should not happen!

   

Please file a support case here. Under "Tech Support"  -> "Create a case"

   

You will get your board replaced.

   

Robert

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Anonymous
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Hello Robert,

   

thank you for your quick response, I am impressed. I have just posted this issue to the Tech Support as you advised me. Hopefuly someone resolve it soon. Can't wait to start the usb communication which I need for my project.

   

Kind regards,

   

Tomas 

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