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PSoC 5, 3 & 1 MCU

Anonymous
Not applicable

 Hi  

   

we just got 1K pcs CY8C24794 chip, and try to burn software by PSoC MiniProg.   Programmer Version is 3.21.0, the latest version. 

   

But.  the programmer reported the message as below. 

   

                             Detected SiliconID: "00 00 12 17" is not in database

   

Next ,  we changed the file, CY8C24090.dat,  added new siliconID as below

   

   ,CY8C24794,        CY8C24794-24LTXI,   56,  16384,2, 00_1D_11_17, 00_1B_11_17, 00_1B_12_17, 00_1D_12_17, 00_00_12_17,v50

   

then , the programmer can work.  

   

my question is ,  why latest Programmer can' t support  the chipset we just got ?     maybe , our chipset is too old  or wrong?  

   

thanks 

   

Spark  from China. 

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1 Solution
Roy_Liu
Moderator
Moderator

 You can also call Cypress Shanghai office:

   

0086-21-61622600

   

Roy Liu

Roy Liu

View solution in original post

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4 Replies
ETRO_SSN583
Esteemed Contributor

If no one else comments you might want to file a CASE to

   

get answer -

   

 

   

    

   

          

   

To create a technical case at Cypress -

   

 

   

www.cypress.com

   

“Support”

   

“Technical Support”

   

“Create a Case”

   

 

   

You have to be registered on Cypress web site first.

   

 

   

Regards, Dana.

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Roy_Liu
Moderator
Moderator

 We will support your issue and take it forward. I have sent an email to understand the details to take this forward.

   

I am curious to know where did you get the CY8C24794?  How many chips have you been tested having this issue?

   

Thanks,

   

Roy

Roy Liu
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Roy_Liu
Moderator
Moderator

 You can also call Cypress Shanghai office:

   

0086-21-61622600

   

Roy Liu

Roy Liu

View solution in original post

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Anonymous
Not applicable

 Hi Roy,  we got the chip from Taobao(淘宝).  

   

thanks

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