CY14NVSRAMKIT-001 communication problem with USB

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Anonymous
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Hi,

I'm trying to read or write memory with nvSRAM Kit program. I have followed the CY14NVSRAMKIT-001 nvSRAM Development Kit User Guide. The program says that board is connected, but unfortunately the communication error appears when trying to do anything with nvSRAM Kit program. There is no communication between board and pc.

So far the programming instruction, jumpers, USB device drivers etc are double checked, but nothing helps. I tried different USB 2 or 3 ports, but still communication is not alive. Spansion drivers are installed as described in the manual.

Anyone with similar problem or solution?

-Antti

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PradiptaB_11
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500 replies posted 250 solutions authored 250 replies posted

Hi Antti,

As per discussion on the Case 00401678 we will post the current resolution.

There were some issues with the FM4 drivers and hence the kit is not intended for Windows 10. Our team is working on the driver issues. Do you have a access to any older operating system say Windows 7 ? Can you try the kit on the older system.

Thanks,

Pradipta.

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