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Update Manager Error with Authenticated Proxy Server - KBA82631

Update Manager Error with Authenticated Proxy Server - KBA82631

Anonymous
Not applicable

Version: *A

Translation - Japanese: 認証されたプロキシサーバーでの更新マネージャーエラー - KBA82631- Community Translated (JA)

Question:

Why do I get the following error message: "Unable to get updates from update server. Please check for network connections / Contact Cypress support"

Answer:

The Cypress Update Manager does not work with authenticated proxy servers, which require credentials to access the internet. You can order a free CD or download the ISO file.

To order a CD, go to the following links:

To download the ISO file, go to the following links:

After you download the ISO file, burn a CD or mount the ISO file. For instructions, see Mounting ISO Files and CD Burning

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