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Len_CONSULTRON
Honored Contributor II

Prior to the recent Jive SW Forum update, users were able to private Message other users.

As of this last update, this feature is no longer available.

Len

Len
"Engineering is an Art. The Art of Compromise."
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1 Solution
SaraLeslie
Community Manager
Community Manager

Cannot believe I didn't see this topic- we have not discontinued Private Messaging. I will see if I can send you a PM. You do have to have added that person as a connection. Did you see this document? Cypress Community Tip: Adding Connections & Private Messaging

Sara

Community Manager

View solution in original post

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5 Replies
Roy_Liu
Moderator
Moderator

SaraL_86​ can you help this?

Roy Liu
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Len_CONSULTRON
Honored Contributor II

Yuxian,

Are you able to message me?   Is it just me who can no longer private message other users?

Len

Len
"Engineering is an Art. The Art of Compromise."
0 Likes
SaraLeslie
Community Manager
Community Manager

Cannot believe I didn't see this topic- we have not discontinued Private Messaging. I will see if I can send you a PM. You do have to have added that person as a connection. Did you see this document? Cypress Community Tip: Adding Connections & Private Messaging

Sara

Community Manager

View solution in original post

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Len_CONSULTRON
Honored Contributor II

Sara,

Message is now working again for me.

Thanks.

Len

Len
"Engineering is an Art. The Art of Compromise."
0 Likes
Len_CONSULTRON
Honored Contributor II

Sara,

Maybe I'm missing something.

When I wish to message you I get:

pastedImage_1.png

When I wish to message other forum members I get:

pastedImage_0.png

Is there something I'm missing?

Len

Len
"Engineering is an Art. The Art of Compromise."
0 Likes