Anonymous
Not applicable
Aug 05, 2013
08:59 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Aug 05, 2013
08:59 AM
I encounter Error 39 when installing the CYUSB3.SYS (renamed to VTUSB3.SYS) driver under 32-bit XP, however, using the same INF file, I have successfully install the 64-bit driver under Windows 7 and 8. One strange thing is that, if I use the original CYUSB3.INF to install the driver under XP, and then in Device Manager, update the driver with the new VTUSB3.INF, then Error 39 disapears and will never happen again even if I uninstall the VTUSB3.INF and re-install it again. I have repeat this on six XP computers (different brands) and the results are the same. Could any body enlighten me what could be wrong? Thanks a lot.
2 Replies
Anonymous
Not applicable
Aug 05, 2013
09:31 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Aug 05, 2013
09:31 AM
Anonymous
Not applicable
Aug 07, 2013
03:32 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Aug 07, 2013
03:32 AM
Hi,
I think you have alreayd created a tech support case for this. We have noted the case number and our engineer will be supporting you through the same.
Regards