Windows 7 can't recognize the Wiced Sense Smart Tag

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Anonymous
Not applicable

I connected the Smart Tag (BCM20737S) via the USB port/cable to the computer. The device manager

indicates that the tag is under the following:

Other Devices

    Enhanced Com Port

   Standard Com Port

I followed the directions and downloaded the latest VCP driver

http://www.ftdichip.com/Drivers/VCP.htm

You will also want to make sure you download the latest FTDI USB to Serial Driver as well:


I right click both Enhanced and standard port and selected "update driver software" and pointed to the

proper folder but keep getting the message that the "Windows could not find the driver for the device:"


Any help appreciated


Thanks,


Mark

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6 Replies
VikramR_26
Employee
Employee
25 sign-ins 10 sign-ins 10 comments on KBA

The WICED Sense has a Silicon Lab UART chip, hence you would have to install the Silicon Lab driver, you can find them here :

USB to UART Bridge VCP Drivers | Silicon Labs

You can download the zip file and run the executable accordingly.

HTH

vik86

Anonymous
Not applicable

vik86 and MIke,

Thanks for the instructions. The computer can detect the WICED sense tag now

after installing the Silicon lab driver.

Mark

Note that for certain versions of Windows, you will need to dowload this specific 'package' from Silicon Labs: http://www.silabs.com/Support%20Documents/Software/CP210x_Windows.exe (177MB file).

For instance, the Link vik86 provided does not produce a link for Windows 7.

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MichaelF_56
Moderator
Moderator
Moderator
250 sign-ins 25 comments on blog 10 comments on blog

Mark,

Where did you see the instructions being referenced?  I checked the small fold out that comes with
the WICED Sense board and there is nothing referencing the download of FTDI drivers?

Mike

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Anonymous
Not applicable

Mike,

It was a general statement related to the SDK. Check the bold type below.

FAQ Page:

http://community.broadcom.com/docs/DOC-1024

Which Operating Systems does the SDK run on?

The WICED Smart SDK runs on 32- and 64-bit versions of Microsoft Windows. Support for OS X and Linux will be added in the SDK 2.0 release.

Note: You will also want to make sure you download the latest FTDI USB to Serial Driver as well: http://www.ftdichip.com/Drivers/VCP.htm

Thanks,

Mark

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Thanks Mark.

Based on this dialog, I went ahead and updated the WICED Smart FAQ information here with the WICED Sense/Silicon Labs USB to Serial driver information: WICED SMART FAQ

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