Problem loading hex file

[such_285811]

 Hello everyone,

   

I am new to capsense. I have CY8C20637-24LQXI and I am trying to dump hex file into it using MiniProg 1. However I am facing issue in same. I am getting protect failed error. I think there is no issue with connection as I can successfully update firmware. Log of process is same as below..

   

Programming Terminated
===> Protect Failed
Doing Protect
Program & Verify Succeeded
Program & Verify Starting
Erase Succeeded
Silicon: 0149, Family/Die: 55, Major Rev: A
Program Requested at 6:50:21 PM

   

Please provide me with some inputs or suggestions so I can overcome this issue.

   

Thanks,

   

Sujit

[Bob_Marlowe]

Edit the file "flashsecurity.txt" and adapt it to your needed values. Probably there is an error within. Start by setting all rows to "W" and ensure that there are entries for exactly the amount of flash your device has got.

       

Bob

[such_285811]

 Thank You.

   

After editing flashsecurity.txt, I tried to dump hex file, but still it giving same error.

[Bob_Marlowe]

Are you supplying power to your target from extern?

   

If so, set the "Power Settings" to external. In any case, set the "Acquire Mode" to "Reset"

       

Bob

[such_285811]

 No.. I am not aplying power externally.

   

Sujit

[Anonymous]

 Try erasing your chip and then reprogram it

[such_285811]

 I erase flash memory,but still it giving same error.

[Anonymous]

 It's a problem i'm facing when there is loose contact between the Miniprog1 and the header. 

       

When this occur I dissassemble the miniprog1 and I put a needdle at the rear of the connector to put the contact in the right position. It then gives a firm contact for some time.

   

Also you could try to read from your chip for valid data. If you can't read it correctly I would really check your contact.

[such_285811]

 After varifying all connection, I do it again, but still same error.

[Bob_Marlowe]

I suggest you to get help from Cypress by creating a "MyCase". Use at top of this page "Support & Community -> Technical Support -> Create a MyCase". You may post a reference to this thread in your description, so that Cypress sees what already has gone on. Please be so kind to keep us informed.

       

Bob