Unable to pair Cypress BLE with windows8.1 BLE

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Anonymous
Not applicable

Hi,

   

I am trying to pair cypress BLE with windows BLE. But every times it tries to connect it says that check the device is still discoverable or not.

   

I am using cy8ckit-002 program and debug kit and I am trying for the simple code example - Find Me target on PROC BLE. 

   

Do i need to change any settings while trying to connect or  pair it with CYPRESS BLE?

   

I am not able to see the proper BLE name as per UUID. It always display as UNKNOWN.

   

I tried other code example as well, but the same problem persist.

   

I am facing the same problem with Cysmart android app.

   

Do I need to do or try something else to make it work?

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1 Solution
Anonymous
Not applicable

Hi,

   

If every example project shows this issue, I am afraid this could be a hardware issue. Are you using your own desgined board? What module are you using? Did you try it with our module eval boards?

   

Regards,

   

-Madhu Sudhan

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3 Replies
Anonymous
Not applicable

Hi,

   

With CySmart Android App what error do you get? Are you able to connect to the device (if not for pairing)

   

Regards,

   

-Madhu Sudhan

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Anonymous
Not applicable

Hi Madhu,

   

I am not getting any error message on android app. Some of the times i am unable to see the device itself even after multiple scanning.So most of the time i am unable to connect. and even if i am able to see the device, it is with the name as UNKNOWN.and the services relefleted after pair up is not what is expected.

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Anonymous
Not applicable

Hi,

   

If every example project shows this issue, I am afraid this could be a hardware issue. Are you using your own desgined board? What module are you using? Did you try it with our module eval boards?

   

Regards,

   

-Madhu Sudhan

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