BULK IN transfer failed with Error Code:997 when testing Bulk Loop

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Anonymous
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Hi, everyone

   

Now I'm testing "SUPERSPEED EXPLORER KIT", if I click "Transfer Data-IN" in "Control Center", "BULK IN transfer failed with Error Code:997" will be printed. However,"Transfer Data-OUT" is normal

   

"Bulk Loop" can not read any data even Bytes have been transfered out.

   

I also tried demos in Ubuntu & Win10, result is same.

   

is there configuration I didn't do? or my board is broken?

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Anonymous
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Do you have multiple boards, or only one? If you have multiple boards, please check on others as well.

   

In the control center, you need to first send out the data. Next, you need to check by "transfer data in". Did you make sure that you are using the default bulkloop example? 

   

Please use the USBBulkSourceSink example in the SDK, and use streamer to check the behavior on stream in and stream out. 

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