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Hi,
I have just purchased Cypress CY4500 (Rev 09) from digikey. I have installed EZ-PD software and it detects the device but i can't update the firmware. Please see the attached image.
Solved! Go to Solution.
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Hi,
Edited:
The issue got fixed in the latest release. Please install EZ-PD Configuration Utility 1.4.2 or above - https://softwaretools.infineon.com/tools/com.ifx.tb.tool.ezpdconfigurationutility?_ga=2.160147005.10...
Pranava
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Hi,
This occurs if a proper driver is not installed. Can you please try installing drivers from
C:\Program Files (x86)\Cypress\CY4500 EZ-PD Protocol Analyzer\1.0\EZ-PD Analyzer Utility
Also make sure proper driver is bound to the hardware in Device Manager
Best regards,
Pranava
Pranava
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There is no driver in the latest software. Can you provide a link?
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Hi,
Edited:
The issue got fixed in the latest release. Please install EZ-PD Configuration Utility 1.4.2 or above - https://softwaretools.infineon.com/tools/com.ifx.tb.tool.ezpdconfigurationutility?_ga=2.160147005.10...
Pranava
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Ok thanks it's working now. I assumed "CY4500 EZ-PD Protocol Analyzer EXE"" was an old version since it hasn't been updated since 2016.
What's the difference between this and the "Utility"?
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Hi
CY4500 EZ-PD Protocol Analyzer EXE installs drivers related to CY4500 kit. It also includes earlier version of EZ-PD Analyzer Utility( This utility can only decode PD2.0 packets).
Best regards,
Pranava
Pranava
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Thanks for the quick response and support.