Private Messaging to users is no longer available.

[Len_CONSULTRON]

Prior to the recent Jive SW Forum update, users were able to private Message other users.

As of this last update, this feature is no longer available.

Len

[Roy_Liu]

SaraL_86​ can you help this?

[Len_CONSULTRON]

Yuxian,

Are you able to message me?   Is it just me who can no longer private message other users?

Len

[SaraLeslie · Accepted solution]

Cannot believe I didn't see this topic- we have not discontinued Private Messaging. I will see if I can send you a PM. You do have to have added that person as a connection. Did you see this document? Cypress Community Tip: Adding Connections & Private Messaging

Sara

[Len_CONSULTRON]

Sara,

Message is now working again for me.

Thanks.

Len

[Len_CONSULTRON]

Sara,

Maybe I'm missing something.

When I wish to message you I get:

When I wish to message other forum members I get:

Is there something I'm missing?

Len