problem:configuration utility can not detect device

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tiq_4729871
Level 1
Level 1

Hi,

When I used mini B cable to connect PC and CY4531 CCG3 Evaluation board,at the same time, I powered on CY4531, Device Manage of PC can detect device,displaying "USB-serial adapter1" and "USB-serial(dual channal) vender MFG". But on the EZ-PD Configuration Utility, it can not find the HID/USB-serial Bridge devices and displayed "

0 HID devices found

0 USB-Serial Bridge devices found

No HID/USB-Serial Bridge devices found

Device Discovery failed"

So any ideas? And must I use miniprog3 to debug program?

Thanks.

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1 Solution
Sananya_14
Moderator
Moderator
Moderator
750 replies posted 500 replies posted 250 solutions authored

Hello,

Please follow up on the duplicate thread- Re: problem: configuration utility can not detect device

Best Regards,

Sananya

View solution in original post

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1 Reply
Sananya_14
Moderator
Moderator
Moderator
750 replies posted 500 replies posted 250 solutions authored

Hello,

Please follow up on the duplicate thread- Re: problem: configuration utility can not detect device

Best Regards,

Sananya

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