No longer receiving notifications

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odissey1
Level 9
Level 9
First comment on KBA 1000 replies posted 750 replies posted

Hi,

I stopped receiving notifications last few days. There is some activities in threads I was participating, but no updates on the indicator.

/odissey1

Screenshot_20200422-231425.png

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1 Solution
SaraLeslie
Community Manager
Community Manager
Community Manager
250 sign-ins 100 sign-ins 50 likes received

Hello Cypress Community Experts,

We have finally resolved the issue with inbox notifications and apologize that it took so long. If you check your inbox you should see that they are now loading again.

Best Regards, Sara

Community Manager

View solution in original post

10 Replies
SaraLeslie
Community Manager
Community Manager
Community Manager
250 sign-ins 100 sign-ins 50 likes received

Hello,

I have opened a ticket for you with the vendor. I will keep you updated on the status.

Best Regards, Sara

Community Manager
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Is there any progress?

Still not work..

/odissey1

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/odissey1,

I've had the same problem since around the time of the last Jive maintenance.

Not fixed on mine either.

Len

Len
"Engineering is an Art. The Art of Compromise."
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MotooTanaka
Level 9
Level 9
Distributor - Marubun (Japan)
First comment on blog Beta tester First comment on KBA

Hi,

I'm in the same party. orz

This is quite inconvenient.

Hope it will be fixed soon.

moto

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SaraLeslie
Community Manager
Community Manager
Community Manager
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Hello Experts,

Its definitely annoying. I have been working with vendor to try diagnose and resolve.

Thank you for your patience, Sara

Community Manager
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MotooTanaka
Level 9
Level 9
Distributor - Marubun (Japan)
First comment on blog Beta tester First comment on KBA

Dear Odissey1-san,

Thank you very much for your post!

I was about to post the same question.

Best Regards,

24-Apr-2020

Motoo Tanaka

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SaraLeslie
Community Manager
Community Manager
Community Manager
250 sign-ins 100 sign-ins 50 likes received

Hello Cypress Community Experts,

We have finally resolved the issue with inbox notifications and apologize that it took so long. If you check your inbox you should see that they are now loading again.

Best Regards, Sara

Community Manager
MotooTanaka
Level 9
Level 9
Distributor - Marubun (Japan)
First comment on blog Beta tester First comment on KBA

Dear Sara-san,

Thank you!

Finally I can know which of my posts were marked or replied.

Best Regards,

10-Jun-2020

Motoo Tanaka

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Len

Len
"Engineering is an Art. The Art of Compromise."
SaraLeslie
Community Manager
Community Manager
Community Manager
250 sign-ins 100 sign-ins 50 likes received

thanks for the smile

Community Manager
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