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Hi,
I have an issue trying to program the above evaluation kit using modustoolbox 2.1 on MacOs Catalina. The issue seems to be that the serial port is not detected:
According to the release documentation there is a known issue with this and I need to contact Cypress support for a work around
So could someone in Cypress support give me (and other mac users) the work around to program this board please.
Solved! Go to Solution.
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Hi JaRa_2142141 ,
Below is the response from our software team :
If the customer has access to a Windows machine, we can provide them a utility and instructions to reprogram the USB bridge VID/PID, which will allow Catalina to recognize the device.
The reprogram utility and instructions can be found in the attachment.
Please let us know if it helps.
Thanks & Regards,
Anjana
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Hi JaRa_2142141 ,
Will check with Software team for the steps for known issues and update you.
1. However could you please confirm if you tried recovery procedure and tried reprogramming ?
2. Did you check if the serial ports got enumerated or not ?
Regards,
Anjana
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Hi JaRa_2142141 ,
Below is the response from our software team :
If the customer has access to a Windows machine, we can provide them a utility and instructions to reprogram the USB bridge VID/PID, which will allow Catalina to recognize the device.
The reprogram utility and instructions can be found in the attachment.
Please let us know if it helps.
Thanks & Regards,
Anjana
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Thanks - that worked for me
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