how to detect cyw920719 on mac 10.14.x

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HeCh_481656
Level 1
Level 1

hello.

I try cyw920719 project on mac

but I can't download binary to cyw920719.

I can't find a ftdi bus in /dev/cu.xxx

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7 Replies
AnjanaM_61
Moderator
Moderator
Moderator
5 comments on KBA First comment on KBA 5 questions asked

Hi @HeCh_481656 ,

Please try doing recovery procedure prior to download command.

If you are using CYW20719 Eval board, then follow below steps for recovery

1. Press and hold recovery button

2. Press and release reset button

3. Release recovery button

Thanks,

Anjana

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Hi AnjanaM61

Thank you your reply.

I already did that.

I am already using it on windows

I think that the PUART port and the HCI port should be detect.

The problem is that two ports are not detect in osx.

osx 10.14 version does not require a separate FTDI driver.

I don't know why the cu.xxx port is not caught.

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HI @HeCh_481656 ,

Can you please confirm you are using WICED SDK and have followed the steps mentioned here while installing it - WICED-Studio 6.4.0 Installer (OSX) ?

Also can you please recheck if the HCI UART Jumper (J5) is connected .

Regards,
Anjana

Hello Anjana.

Thank you for your reply.

I use a windows 10 desktop at office and macbook pro 13" 2017 and mac mini 2014 at home.

I use Windows 10 in my office and macbook pro 13 "2017 and mac mini 2014 at home.

osx uses 10.14, uses bootcamp, and also uses windows10.

I'm working on a project with one EVK, but all works fine in WINDOW 10, but not in osx.

https://community.cypress.com/docs/DOC-17734

I installed it on my mac system with reference.

And, according to 'Additional installation note' No. 2, no separate driver is installed.

'On OS X versions 10.11 and greater, the Apple version of the FTDI driver must be used, and any previous instance of the FTDI version of the driver'

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I'm wondering if other osx users are using the 10.14 version without a problem.

Can I download it if I use a separate USBtoUART module for the HCI port?

Regards.

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Hi HeCh_481656 ,

Not sure what is the issue.

Can you please try uninstalling and reinstalling following the steps mentioned?

Sorry for the inconvenience.

Regards,
Anjana

Hi AnjanaM_61

My problem is as follows.

1.I use MBP ver 10.14.xx mojave.

2. I use CYW920719EVB.

3. The device is not detect by WICED STUDIO.

4. I can see 'WICED USB <-> Serial Converter' in SYSTEM REPORT.

5. CYW920719EVB is good (used well in WINDOWS10.)

6. I can't find a PUART of CYW920719EVB in /dev.

7. I has been reinstalled many time WICED STUDIO follow cypress guide.

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Hi HeCh_481656 ,

Can you please try the workaround provided here : Mojave FT232R USB UART Driver issues - Apple Community and let us know if it helps?

Regards,

Anjana

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