Can you erase flash and then try again?
I see that you are on a older version of JLink. Please install the latest version and check if the issue presists. You can find the link here: https://www.segger.com/downloads/jlink/
No I can't erase.
I can't through SWD to use SROM ,
I used latest version, it had the same error message
How did you try to erase? Can you try using PSoC Programmer and checking if you are able to erase and program the device?
Also, please let me know if you are using a Cypress kit or your own custom board.