Is there a way to escalate an issue / discussion?

Tip / Sign in to post questions, reply, level up, and achieve exciting badges. Know more

cross mob
JaPe_1309876
Level 1
Level 1
First like received First like given

Hello,

How does this new "Developer Community" work.  Are the same engineers involved here from Cypress that where originally part of the "Ticket / Case" system?  Is there a way to escalate an issue to a Cypress enginneer?  One of my "discussions" / questions seems to be stalled and I would like a faster response.

Thank you in advance!

--Jason

0 Likes
1 Solution
DheerajK_81
Moderator
Moderator
Moderator
First comment on KBA First comment on blog 5 questions asked

Hello Jason,

Yes, Cypress Engineers are monitoring the community. All the issues are tracked until they get resolved. Apologies for the delay caused.

Continuing further discussion on your thread: Re: A Few Android Devices Can't Connect to PSoC 4; NO onConnectionStateChange Called? Seems to be a ...

Regards,
Dheeraj

View solution in original post

2 Replies
DheerajK_81
Moderator
Moderator
Moderator
First comment on KBA First comment on blog 5 questions asked

Hello Jason,

Yes, Cypress Engineers are monitoring the community. All the issues are tracked until they get resolved. Apologies for the delay caused.

Continuing further discussion on your thread: Re: A Few Android Devices Can't Connect to PSoC 4; NO onConnectionStateChange Called? Seems to be a ...

Regards,
Dheeraj

Thank you!

0 Likes