We've started using Gendex VisualiX eHD digital x-ray dental sensor. Everything works fine under Windows 7 but we had to migrate our systems to newer version of Windows 10 and this is where problem occurs. Driver was installed correctly but device keeps connecting and disconnecting. Gendex datasheet says that VisualiX eHD isn't supported:
and now our question... is there any chance to get updated, working drivers ? Driver which comes along with GxPicture 3.8.1 (which is a required software working with VixWin dental system for Windows) is a Cypress Generic USB Driver for Windows Vista. Driver is attached in this post. Any help appreciated.
The driver available with the GxPicture 3.8.1 is cyusb.sys (version 3.4.5.000) and as mentioned it is not supported in Windows 10. Please find our latest driver cyusb3.sys for Windows 10 with the KBA- Drivers for EZ-USB® FX1™ , FX2LP™ , and FX3™ - KBA94413