I can connect the device with both IOS or Android phone using CYSmart with your project. Could you try it with another phone?
I tried again in this manner... still does not work
I plug the board int my pc via the usb micro cable
first I click the build Icon. circled 1 in figure below. build is successful
next I click the program button (circle 2 in figure above)
(below is my port settings)
I then click the Port acquire button
I then click on PSoC 63 .... CM0p
and it is displayed as unacquired
I then double click on it and the output says target acquired
I then click ok
the board is then programmed and I see that It was successful
I then repeat these steps for the CM4 processor without rebuilding
I then attempt to connect to the board with my phone as seen in my original post, but I get the same errors.
what OS are you using
PSoC creator version
do you have different build settings?
how are you programming your board?
what phone are you using
I just tried it on my old phone Nexus 6p funny it does not work on the much newer Samsung galaxy s9+
I have the same creator version with you. I can connect with the board successfully with iphone7p and Huawei Honor. You can try to reinstall the CYSmart on your phone or try some other BLE app.