5 Replies Latest reply on Apr 29, 2019 9:05 PM by AnkitaS_51

    PSoC Creator Hangs on CyPPDeviceIOPlugin

    user_503191836

      I have a problem launching/using PSoC Creator. The installation processes succeeds and I am able to update all the components (Peripheral Driver Library and PSoC Programmer). When I try to launch PSoC Creator the programs just hangs loading the CyPPDeviceIOPlugin. Eventually (approximately 30 min later), the program will load and work normally, expect when using any kind of USB feature. If a USB feature is used, the program will hang again. I have tried uninstalling and reinstalling, full OS wipe all without any success. The only workaround I found was to run PSoC Creator in a VirtualBox VM and connect the USB device to the guest by using the VirtualBox OHCI controller. For whatever reason that seems to workaround the issue. I am starting to suspect the graphics driver but I am not sure why that would cause any sort of conflict. Has anybody experienced this problem? Does anybody have any suggestions?

       

      --- System Information ---

      OS: Windows 10 (10.0.16663 Build 17763)

      Motherboard: ASUS Hero X (BIOS 1801 11/5/2018)

      Processor: Intel i7-8700k

      Graphics: NVIDIA GTX 1080 Ti (GeForce Game Ready Driver 425.31)