Not able to get SNTP Response, It giving up after trying 2 times.

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Anonymous
Not applicable

Hi All

        Not able to get SNTP Response, It giving up after trying two times with attached logs.

/* Bringup the network interface */

    wiced_network_up( WICED_STA_INTERFACE,WICED_USE_EXTERNAL_DHCP_SERVER, NULL );

logs:

Starting WICED v3.1.2

Platform BCM9WCDPLUS114 initialised

Started ThreadX v5.6

Initialising NetX_Duo v5.7_sp1

Creating Packet pools

WWD SDIO interface initialised

WLAN MAC Address : FC:4D:D4:FF:C3:7A

WLAN Firmware    : wl0: Nov  7 2014 16:03:45 version 5.90.230.12 FWID 01-4b73cbac

Starting WICED Bluetooth

Bluetooth MAC Address : FC:4D:D4:ED:0D:30

Bluetooth Firmware    : BCM20702B0_002.001.014.0487.0000_Generic_UART_Class1_20MHz.hcd

Initialising WICED SmartBridge ...

Joining : SMART

Successfully joined : SMART

Obtaining IPv4 address via DHCP

Setting IPv6 link-local address

IPv4 network ready IP: 10.100.10.64

Getting NTP time...

failed, trying again...

failed, trying again...

failed, trying again...

Give up getting NTP time

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3 Replies
VikramR_26
Employee
Employee
25 sign-ins 10 sign-ins 10 comments on KBA

Just to confirm does your SMART access point connected to internet ?

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Anonymous
Not applicable

yes its connected !

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1. Check your AP/Router could access internet well!

2. Check your DHCP client get the correct IP address/netmask/gateway and DNS from DHCP server!

3. Check your hostname lookup get response from DNS server when call SNTP!

4. Does your gateway/firewall allow SNTP protocol pass through  ?

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