why my win10 cannot use Psoc6 uart function to print log?

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user_1771726
Level 1
Level 1

Dear Expert,

         why my win10 cannot use Psoc6 uart function to print log?

My psoc6 BLE pioneer kit can use win7 to print log successfully.

When I connect win10 by USB,the win10 device manager show error ,

attached for your reference.

driver.PNG

driver1.PNG

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1 Solution
ShipingW_81
Moderator
Moderator
Moderator
500 replies posted 250 solutions authored 250 replies posted

Is the KitProg2 FW latest version? If not, please update it through Programmer.

In addition, you can refer to the following thread, where the similar issues occurred -

USB Dongle on account of CY5672 can't detect the driver

KitProg driver needed for BLE dongle

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1 Reply
ShipingW_81
Moderator
Moderator
Moderator
500 replies posted 250 solutions authored 250 replies posted

Is the KitProg2 FW latest version? If not, please update it through Programmer.

In addition, you can refer to the following thread, where the similar issues occurred -

USB Dongle on account of CY5672 can't detect the driver

KitProg driver needed for BLE dongle