CYBT343026 download hex file failed?

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David_Zhang
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Dear Cypress:

     when we use CYBT343026 Demo to  SPP funciton , i follow the instruction of cypress web ,but it failed, the detail is below , please advise it ,tks;

1.png

2.png

3.png

i  refer the doc of this below , but i can;t  download,;

Programming an EZ-BT WICED Module – KBA223428

Platform Files for CYBT-343026-EVAL – KBA221025

Platform Files for CYBT-343026-EVAL – KBA221025

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WinstonF_61
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Please confirm that you have tried the recovery procedure, mentioned in Programming an EZ-BT WICED Module – KBA223428

Regards
Winston
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Owen_Zhang123
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Please follow the steps and try again:

1. Recover device: Push the recover button and then push and release the reset button, release the recover button at last.

2. The HCI port should be COM31 which is the small number.

David_Zhang
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Dear :

Try with you way, it can’t download, tks;

Best Regards,

DavidW Zhang

M CH: +86 188 2336 9318

E-mail: DavidW.Zhang@arrowasia.com<mailto:DavidW.Zhang@arrowasia.com>

Addr: No.2, 3/F, Changpin, Honghua Rd.,99 Futian Free Trading Zone,Shenzhen

发件人: mifo <community-manager@cypress.com>

发送时间: 2018年11月5日 20:36

收件人: David W Zhang <DavidW.Zhang@arrowasia.com>

主题: Reply marked as helpful on CYBT343026 download hex file failed?

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(1)Please be sure that you have added the platform files in your WICED as the KBA says: Platform Files for CYBT-343026-EVAL – KBA221025

(2)Please confirm that you have tried the recovery procedure in the KBA: Programming an EZ-BT WICED Module – KBA223428

If it still doesn't work, could you attach the whole consle information for reference. Please also attach the download.log and logto.log file in the C:\Users\username\Documents\WICED-Studio-6.2\20706-A2_Bluetooth\build\hello_sensor-CYBT_343026_EVAL-rom-ram-Wiced-release folder.

David_Zhang
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Dear cypress:

Try you way ,still can’t download hex file, tks;

Best Regards,

DavidW Zhang

M CH: +86 188 2336 9318

E-mail: DavidW.Zhang@arrowasia.com<mailto:DavidW.Zhang@arrowasia.com>

Addr: No.2, 3/F, Changpin, Honghua Rd.,99 Futian Free Trading Zone,Shenzhen

发件人: mifo <community-manager@cypress.com>

发送时间: 2018年11月6日 14:50

收件人: David W Zhang <DavidW.Zhang@arrowasia.com>

主题: Reply marked as helpful on CYBT343026 download hex file failed?

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If it still doesn't work, could you attach the whole consle information for reference. Please also attach the download.log and logto.log file in the C:\Users\username\Documents\WICED-Studio-6.2\20706-A2_Bluetooth\build\hello_sensor-CYBT_343026_EVAL-rom-ram-Wiced-release folder.

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David_Zhang
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Dear  OwenZ_26

    Please check the log file, tks;

Best Regards,

DavidW Zhang

M CH: +86 188 2336 9318

E-mail: DavidW.Zhang@arrowasia.com<mailto:DavidW.Zhang@arrowasia.com>

Addr: No.2, 3/F, Changpin, Honghua Rd.,99 Futian Free Trading Zone,Shenzhen

发件人: zhxh <community-manager@cypress.com>

发送时间: 2018年11月15日 9:32

收件人: David W Zhang <DavidW.Zhang@arrowasia.com>

主题:  Re:  - CYBT343026 download hex file failed?

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CYBT343026 download hex file failed?

reply from zhxh<https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fcommunity.cypress.com%2Fpeople%2Fzh...> in WICED Studio Bluetooth Forums - View the full discussion<https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fcommunity.cypress.com%2Fmessage%2F1...>

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David_Zhang
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HI  CYPRESS:

     Try  the  all way,  but still can't download the hex file, 

      The log show that The CYBT-343026-EVAL board was not detected. but the COM port show right , how i solve the issue, ??

pastedImage_1.png

Detecting device...

********* Detection Failure *************

+------------------------------------------------------------------------------------------+

| The CYBT-343026-EVAL board was not detected. Verify that the device is connected,        |

| power-cycle if necessary to reboot into programming mode, and retry.                     |

|                                                                                          |

| Please see Appendix sections in the Quick Start Guide for common COM port problems.      |

+------------------------------------------------------------------------------------------+

Downloading application...

********* Download Failure *************

+-----------------------------------------------------------------------------------------------+

| Follow below suggestions and retry. |

|   1. Verify USB-UART driver is correctly installed |

|   2. Verify SW4 switches are in ON position (CTS, RTS, RXD, TXD) |

|   3. Power cycle CYBT-343026-EVAL and retry. |

| |

| If this problem persists, the serial flash on the board may be corrupted. |

| Follow below steps to reset CYBT-343026-EVAL board to factory default state.                |

| Note: This will erase any user applicaiton in the memory and reset the board to dafulat state | 

|   1. Press and hold RECOVER button (SW2) |

|   2. Press and hold RESET button (SW1) for 1 second |

|   3. Release SW1 |

|   4. Release SW2 |

|   5. Re-program the board |

+-----------------------------------------------------------------------------------------------+

Download failed. This WICED platform of the SDK only supports download to 20706A2 device.

23:34:08 Build Finished (took 8s.133ms)

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According to your input in (7), the logs indicted the com port to be 32. But your picture in (8) does not have a 32. Please confirm this again.

The EVK should also be connected directly to the PC and not through a USB hub. Please confirm the correct installation of the two ports.

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David_Zhang
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hi  BoonT:

      the newest log & download file attached ,please check it, the COM is 28 ;  COM32 is for print output,  please advice it, so it's strange of it;

pastedImage_1.png

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Can I confirm with you that you have performed steps 5 to 7 in the below blog?

Platform Files for CYBT-343026-EVAL – KBA221025

Can you connect up the board and perform a RESET first?

1) Press and hold SW2

2) Press and release SW1

3) Release SW2 after about 1s

Then you execute a download of the Hello_Sensor app.

If failed, can you uninstall the usb-serial driver? Unplug and plug in the EVK, and let windows auto-detect and re-install the

usb-serial driver again.

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David_Zhang
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Dear  Boot:

1、one way:  try this way to reset it , but it doesn't work,  due to no LED or other can show it right ;

      1) Press and hold SW2

      2) Press and release SW1

      3) Release SW2 after about 1s

2、two way:uninstall the usb-serial driver and  re-install the usb-serial driver again. it doesn't work ;

pastedImage_2.png

pastedImage_3.png

so it's strange to me to download the hex, TKS;

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This EVK uses the CY7C65215 chip to implement the usb-serial bridge

Can you right click on COM28 and look through the properties of the HW? Can you check whether has the driver or HW IDs mention CY7C65215?

Otherwise, do install the driver explicitly from the below link. Click on the "USB-Serial Windows Driver Installer."

https://www.cypress.com/documentation/software-and-drivers/usb-serial-software-development-kit

Finally, if it still failed, can you try it out on another Win10 computer?

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hi  BoonT:

   Ports\VID_04B4&PID_0005&MI_00 ;   where can i find  HW IDs??

pastedImage_1.png

pastedImage_2.png

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David_Zhang
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Dear  BoonT:

  i   change the us-uart tool to CP2102,  it can download the hex file,  so i  don't know what;s the issue with it? TKS;

pastedImage_0.png

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David_Zhang
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HI  BoonT:

    where can i find this function in the project of hellosensor, ???

  • Disable the trace log by wiced_set_debug_uart(WICED_ROUTE_DEBUG_NONE).
  • Set the baud rate for HCI UART in the const wiced_transport_cfg_t  transport_cfg{}.

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David_Zhang
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HI Boon:

  i find it, tks;

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David_Zhang
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Dear  MoonT:

     Following the instructions it's  normal to download the firmware , but how do you test HCI commands?

(2) Connect the device with CYBluetool and sent reset command.  so where can i find CYBlueTool ??

For the CYBT-343026 EVAL , if i need to use second way ,?

pastedImage_0.png

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Can you close this case and open another one for the new query?

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David_Zhang
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hi  BoonT:

    ok i get it, i craeter one, TKS;

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David_Zhang
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hi  Cypress:

     HCI Command of CYBT343026 Eval?  i  has create a new one, please advice it, tks;

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