Psoc CY8Ckit-049-42xx Psoc 4 Prototyping Kits not connecting / unrecognized device

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ChUn_1138526
Level 1
Level 1

I purchase a stack of Cy8CKit-49-42XXX kits about 3 years ago. Originally, I believe I had taken one out of the package, and plugged it in and it worked. Now, I take a brand new one out of the package, never opened, plug it in, it does not work - it lights up, my computer tells me the device is unrecognized, and it sits - psoc can't program it - the programmer can't detect it - what do I do? I have a bunch of these, I even pulled a second one out of the package, none of them seem to work. I have two left, unopened. These were stored in a dry place, on my bookshelf.

What gives?

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6 Replies
DheerajK_81
Moderator
Moderator
Moderator
First comment on KBA First comment on blog 5 questions asked

The device is unrecognized because you do not have the drivers. Please download the kit setup from the link below and install it. It will work.

Link: http://www.cypress.com/documentation/development-kitsboards/psoc-4-cy8ckit-049-4xxx-prototyping-kits

Regards,

Dheeraj

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Hi,

I tried that earlier today, and again just now - it did not work.

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Please download the USB Serial SDK from this link: http://www.cypress.com/documentation/software-and-drivers/usb-serial-software-development-kit

Let me know if this worked for you.

Regards,

Dheeraj

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Did not work... 😞

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After installing both those softwares, please restart your computer for the changes to take effect.

Regards,

Dheeraj

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GeonaP_26
Moderator
Moderator
Moderator
250 solutions authored 100 solutions authored 50 solutions authored

Please re-install PSoC Programmer and check whether the kit is recognised properly. If it does not work, please share the status of blue and amber LEDs.

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